Create a Website Account - Manage notification subscriptions, save form progress and more.
Call the Complaint Hotline immediately and provide details, such as the address and any observed activities. Enforcement staff will investigate and take appropriate action in accordance with local regulations.
Show All Answers
Report the noise complaint to the Complaint Hotline with specific details. The property manager will be notified of the complaint, and enforcement staff will work with the property owner to enforce noise regulations.
Report the trash complaint to the Complaint Hotline, specifying the location and details, provide video or photo evidence if possible. The property manager will be notified of the complaint, and enforcement staff will work with the property owner to enforce trash regulations.
Report the parking complaint to the Complaint Hotline, including the location, photo/video evidence, and nature of violations. The property manager will be notified of the complaint, and enforcement staff will work with the property owner to enforce parking regulations At any point in time, you can also call the proper authorities to take action in accordance to the regulations for that location (i.e., towing).
The Complaint Hotline will notify the property manager. Response times depend upon the time of day and are one hour between 6:00 am and 10:00 pm and 30 minutes between 10:00 pm and 6:00 am.
No, complaints are considered public records and may be subject to Open Records Laws.
Please provide specific details, such as the address of the short-term rental, nature of the issue, and any relevant observations. The more information you provide, the better enforcement staff can address and resolve the complaint. Evidence is needed in almost every case to pursue the complaint (i.e., photos, videos, recordings).
Yes, you can inquire about the status of your complaint by contacting our STR Compliance Officer, Samantha Harles, via email: email@example.com. We aim to keep you informed throughout the resolution process.
Yes, property owners found in violation of regulations may be subject to a hearing and face penalties. Reporting such violations to the Complaint Hotline helps ensure enforcement and compliance.
Yes, the Complaint Hotline operates 24/7 to address and resolve complaints related to short-term rentals located within the City of Steamboat Springs.